Archive Data: View Archived Data Offline
We are happy to announce a new feature "Archive Data".
In our dialer records older than a few months are archived to keep the database fast and responsive. To view archived records you had to ask for a separate archive server that had to be turned on before being able to view old call records. This process was not only time consuming but also expensive as you were charged separately for archive server hourly rent.
We now have a simpler solution. In your online console where you turn on your server, you will see a new "Show Archive" link that makes your old archived data available instantly 24*7 without need to start the server.
Please note that the records here are those that have been pruned from your dialer. Recent records are in the dialer and to access them you need to turn on your server.
In our dialer records older than a few months are archived to keep the database fast and responsive. To view archived records you had to ask for a separate archive server that had to be turned on before being able to view old call records. This process was not only time consuming but also expensive as you were charged separately for archive server hourly rent.
We now have a simpler solution. In your online console where you turn on your server, you will see a new "Show Archive" link that makes your old archived data available instantly 24*7 without need to start the server.
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| New Link for Archived Data |