Showing posts with label CRM. Show all posts
Showing posts with label CRM. Show all posts
Integration with on-site vTiger installation
Fun fact: your hosted dialer can be
integrated with an onsite vTiger installation, even if it is on a
private IP address. There are two ways to accomplish this.
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Labels: Asterisk, CRM, inhouse, Vicidial, vTiger, WarmConnect
Impress your friends: tell the difference between a PBX and a dialer
Both are phone systems. A dialer is for teams of people who are on the phone all the time. Such people are usually called tele-agents. A PBX is for people who need to do other things apart from dealing with calls. Accordingly the following differences emerge:
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Labels: Asterisk, CRM, dialer, PBX, Vicidial, vTiger, WarmConnect
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