How to Setup Transfer-Conf number.

How to Setup Transfer-Conf number.


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How to Solve No Leads in Hopper

How to solve no leads in hopper

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How to download recordings

How to download recordings

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Enabling DNC list in a Campaign


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How to login as an agent in Vicidial.

Agent Login


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Howto call leads again in Vicidial, AKA "Reset Leads"

 

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Integration with on-site vTiger installation


Fun fact: your hosted dialer can be integrated with an onsite vTiger installation, even if it is on a private IP address. There are two ways to accomplish this.


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What is a Predictive Dialer?

Dialers are labeled according to the outbound call method they use. Three main types are Manual, Auto and Predictive. All types handle inbound calls.To appreciate a Predictive Dialer, we must first understand the other two


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Manual Dialer: Why not use a touch tone phone / click-to-dial software?

Click-to-dial is just one of the features provided by a manual dialer. To help evaluate the worth of a manual dialer, listed below are its features, resultant benefits and alternative solutions.


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